Social Listening

SOCIAL LISTENING

SOCIAL LISTENING is the process of monitoring and collecting data from public discussions on social networking platforms to provide directional information for brands.

The analysis of social data not only affects and influence direct branding and marketing activities, it also provides strategic insights, which other departments can benefit from. This service helps enterprises save costs on customer care, revenue growth and research for new opportunities.

Social Listening is one of the most effective solutions for developing brand communication, expanding brand influence and increasing interaction with the customer community.

OUR ADVANTAGES

Extensive and varied data warehouse

Effective and detailed measurement tools

Assessment of user emotions

Experienced analysis team

SOCIAL LISTENING SOLUTIONS

Brand tracking & Monitoring

Consumer Insight

Category & Industry Insight

Campaign Tracking & Measurement

Trendspotting

Crisis Monitoring

KOLs Analysis by Category