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What is E-commerce Intelligence (ECI) ?

Our Ecommerce Intelligence (ECI) platform & services collect and analyze data from e-commerce channels
(Shopee, Lazada, Tiki, etc.) to help brands for Planning – Tracking – Improving E-commerce operations.

Shopee & Lazada

The largest E-commerce
channels in Vietnam.

Tiki & Sendo

Coming soon.

The others

Coming soon.

01
FOR PLANNING
Building a winning E-commerce Strategy

Understanding your market, industry movements and benchmark your competition’s performance on E-commerce.

Decode trends, identify the best-selling sub-categories, seller types, models, SKUs from other players on E-commerce Platforms.

02
FOR TRACKING & IMPROVING
E-COMMERCE OPERATIONS
Enhancing online execution

Tracking & benchmarking Price & Promotions, visibility, keyword search ranking, content audit and customer reviews to help you measure and optimize product performance.

As a result, the brand’s online sales have significantly increased.

OUR METHODOLOGY

Our Fully-packed services can drive growth for brands through the combination of
Planning theory (6Ps Model) and Practical Execution (E-commerce Success formula).

6Ps Model

6Ps model is the high-level of planning that any company also must think to when set up the plan for P&L Ecommerce.

E-commerce Success Formula

This guide will also prepare you to improve your E-commerce Operations with actionable plans you can use to optimize your conversion rate, and tactics to maximize your ROI and margins.

OUR ECI SOLUTIONS FROM YOUNET

We provide the insights from the largest E-commerce Channels
tailored to the brands through below services:

  • Market Intelligence on E-commerce platforms.
  • Examine your Digital Shelf Merchandising.
  • Compare your Visibility vs. Competitors.
  • Benchmark Price & Discover Promotion Insights.
  • Understand Customer Attitude & Seller Responses.
THE UNIQUE ADVANTAGES THAT MAKE YOUNET'S ECI SERVICES DIFFERENCES
01
Each client has an unique customized E-commerce tracking dashboard for their industry

YouNet provides an customized Ecommerce tracking dashboard for each client. So they can easily track category movements and benchmark competitors.

Simplify decision making with clear, intuitive and user friendly dashboards.

Respond faster with data updated daily from E-commerce channels. 

Obtain totally Industry-wide changes by automatic data aggregation from Lazada, Shopee.

02
Deep dive analysis until SKU level

The smallest level of E-commerce analytics model collected and analyzed gives many useful insights for customers in understanding each market and competitor movement at the most detailed level.
(SKU level)

03
The unique ability to connect marketing activities & sales.

As a leading provider of social listening technology, YouNet Group provides the unique ability to connect social listening data with e-commerce data.

→ Do the reviews clients provide after making a purchase on an e-commerce platform align with what they say on social media or do they differ?

→ Brand own some winning attributes on social media. Do buyers use these successful keywords while searching for products on e-commerce sites?

→ The brand heavily promoted its new product line on social media when it was introduced.
Does brand advertising boost the corresponding sales for rivals on the e-commerce platform who also have items in the new product line?

WHY E-COMMERCE INTELLIGENCE SOLUTIONS OF YOUNET?

POWERED BY ADVANCED TECHNOLOGY

Once we acquire millions of important data points at the SKU level daily from E-commerce Channels, we then go about processing them for information by applied a lot of advanced technologies: AI, Big Data, Natural Language Process (NLP).

  • BROAD data coverage: Our Data covered the most popular ecommerce platforms: Shopee, Lazada, Tiki, Sendo.
  • DEEP data tracking: Link to the lowest level of unique item of product model.
  • LONG TERM data collection: We have been archiving our Ecommerce data for 12 months in the past and still going.
  • FAST data crawling: Our data have been updated every day.

E-COM SUCCESS FORMULA

Our Fully-packed services can drive growth for brands by E-commerce Success formula. This is the strong foundation to build our modular best-practice solutions that ensure they are insightful for brand in enhance e-commerce operations.

  • Net Merchandise Value (NMV): is defined as the value of goods sold after actual and provisioned returns and rejections.
  • Traffic: is the number of visitors that an e-store receives.
  • Conversion Rate (CR): a conversion is any desirable activity performed by a visitor to your e-store.
  • Average order value ("AOV"): AOV tracks the average dollar amount spent each time a customer places an order on the e-store.
  • Return rate: is an e-commerce metric that refers to the frequency at which customers return their online orders.

CONSULTING SERVICES

To propose the most suitable recommendations for E-commerce growth, our consulting approach starts from:

  • Conduct E-commerce maturity assessments to identify pain points, limits and barriers that need to be overcome.
  • Indicate the right growth goals to be achieved.
  • Proposed the tailored data analysis services with reasonable cost.

HERITAGE FROM NO.1 SOCIAL LISTENING

YouNet is the Leading All Social Listening Solutions for Global & Top Local Companies in Vietnam.

With the majority of clients being multinational companies and large-scale Vietnamese companies (most of our clients appear in the Fortune 500 and VNR500 lists), YouNet Group has uncountable industry practices related to business operations.

As a result, we have extensive experience in providing strategic solutions for customers to adapt to the global 4.0 digital trend.

Ready to turn our insights into your revenue?
Fully-packed services to drive your brand planning with data
OUR PROCESS FROM INITIALLY SET UP UNTIL PROVIDE THE INSIGHTFUL REPORTS

DISCOVER ECOMMERCE INTELLIGENCE PLATFORM OF YOUNET GROUP

The #1 e-Commerce intelligence Platform for any size organization. Our reports are built on EcomHeat Platform.

1,000,000,000+

EcomHeat collects over 1 billion E-commerce data points aggregated monthly.

1,000,000+

Up to more than 1 million shops are monitored and analyzed continuously.

5,000+

More than 5,000+ brand analyzed and constantly adding new brands to our database.

8+

We are covering 8 industries and and continuously expanding into many industries.

2 Member Companies of YouNet Group jointly exploit & deploy ECI services for brands.

Leading the market share (>80%) of Social Listening services in Vietnam, our 2 member companies continue to use YouNet Group's strengths in technology and E-commerce data collection solutions to provide ECI services to customers.

Accelerate Your Digital Commerce Growth
Are you looking for ways to grow revenues and margins with smarter data-driven strategies on E-commerce ? Come to us now.

What is E-commerce Intelligence ( ECI) ?

Our Ecommerce Intelligence (ECI) platform & services collect and analyze data from e-commerce channels (Shopee, Lazada, Tiki, Tiktok, etc.) to help brands for Planning – Tracking – Improving E-commerce operations.

Shopee & Lazada

The largest E-commerce
channels in Vietnam.

Tiki & Sendo

Coming soon.

The others

Coming soon.

01
FOR PLANNING -
Building a winning E-commerce Strategy

Understanding your market, industry movements and benchmark your competition’s performance on E-commerce.

Decode trends, identify the best-selling sub-categories, seller types, models, SKUs from other players on E-commerce Platforms.

02
FOR TRACKING & IMPROVING
E-COMMERCE OPERATIONS -
Enhancing online execution

Tracking & benchmarking Price & Promotions, visibility, keyword search ranking, content audit and customer reviews to help you measure and optimize product performance.

As a result, the brand’s online sales have significantly increased.

OUR METHODOLOGY

Our Fully-packed services can drive growth for brands through the combination of
Planning theory (6Ps Model) and Practical Execution (E-commerce Success formula).

6Ps Model

6Ps model is the high-level of planning that any company also must think to when set up the plan for P&L Ecommerce.

E-commerce Success Formula

This guide will also prepare you to improve your E-commerce Operations with actionable plans you can use to optimize your conversion rate, and tactics to maximize your ROI and margins.

OUR ECI SOLUTIONS FROM YOUNET

We provide the insights from the largest
E-commerce Channels tailored to the brands through below services:

  • Market Intelligence on E-commerce platforms.
  • Examine your Digital Shelf Merchandising.
  • Compare your Visibility vs. Competitors.
  • Benchmark Price & Discover Promotion Insights.
  • Understand Customer Attitude & Seller Responses.
THE UNIQUE ADVANTAGES THAT MAKE YOUNET'S ECI SERVICES DIFFERENCES
01
Each client has an unique customized E-commerce tracking dashboard for their industry

YouNet provides an customized Ecommerce tracking dashboard for each client. So they can easily track category movements and benchmark competitors.

Simplify decision making with clear, intuitive and user friendly dashboards.

Respond faster with data updated daily from E-commerce channels. 

Obtain totally Industry-wide changes by automatic data aggregation from Lazada, Shopee.

02
Deep dive analysis until SKU level

The smallest level of E-commerce analytics model collected and analyzed gives many useful insights for customers in understanding each market and competitor movement at the most detailed level.
(SKU level)

03
The unique ability to connect marketing activities & sales.

As a leading provider of social listening technology, YouNet Group provides the unique ability to connect social listening data with e-commerce data.

→ Do the reviews clients provide after making a purchase on an e-commerce platform align with what they say on social media or do they differ?

→ Brand own some winning attributes on social media. Do buyers use these successful keywords while searching for products on e-commerce sites?

→ The brand heavily promoted its new product line on social media when it was introduced.
Does brand advertising boost the corresponding sales for rivals on the e-commerce platform who also have items in the new product line?

WHY E-COMMERCE INTELLIGENCE SOLUTIONS OF YOUNET?

POWERED BY ADVANCED TECHNOLOGY

Once we acquire millions of important data points at the SKU level daily from E-commerce Channels, we then go about processing them for information by applied a lot of advanced technologies: AI, Big Data, Natural Language Process (NLP).

  • BROAD data coverage: Our Data covered the most popular ecommerce platforms: Shopee, Lazada, Tiki, Sendo.
  • DEEP data tracking: Link to the lowest level of unique item of product model.
  • LONG TERM data collection: We have been archiving our Ecommerce data for 12 months in the past and still going.
  • FAST data crawling: Our data have been updated every day.

E-COM SUCCESS FORMULA

Our Fully-packed services can drive growth for brands by E-commerce Success formula. This is the strong foundation to build our modular best-practice solutions that ensure they are insightful for brand in enhance e-commerce operations.

  • Net Merchandise Value (NMV): is defined as the value of goods sold after actual and provisioned returns and rejections.
  • Traffic: is the number of visitors that an e-store receives.
  • Conversion Rate (CR): a conversion is any desirable activity performed by a visitor to your e-store.
  • Average order value ("AOV"): AOV tracks the average dollar amount spent each time a customer places an order on the e-store.
  • Return rate: is an e-commerce metric that refers to the frequency at which customers return their online orders.

CONSULTING SERVICES

To propose the most suitable recommendations for E-commerce growth, our consulting approach starts from:

  • Conduct E-commerce maturity assessments to identify pain points, limits and barriers that need to be overcome.
  • Indicate the right growth goals to be achieved.
  • Proposed the tailored data analysis services with reasonable cost.

HERITAGE FROM NO.1 SOCIAL LISTENING

YouNet is the Leading All Social Listening Solutions for Global & Top Local Companies in Vietnam.

With the majority of clients being multinational companies and large-scale Vietnamese companies (most of our clients appear in the Fortune 500 and VNR500 lists), YouNet Group has uncountable industry practices related to business operations.

As a result, we have extensive experience in providing strategic solutions for customers to adapt to the global 4.0 digital trend.

Ready to turn our insights into your revenue?
Fully-packed services to drive your brand planning with data
OUR PROCESS FROM INITIALLY SET UP UNTIL PROVIDE THE INSIGHTFUL REPORTS

DISCOVER ECOMMERCE INTELLIGENCE PLATFORM OF YOUNET GROUP

The #1 e-Commerce intelligence Platform for any size organization. Our reports are built on EcomHeat.

1,000,000,000+

EcomHeat collects over 1 billion E-commerce data points aggregated monthly.

1,000,000+

Up to more than 1 million shops are monitored and analyzed continuously.

5,000+

More than 5,000+ brand analyzed and constantly adding new brands to our database.

8+

We are covering 8 industries and and continuously expanding into many industries.

2 Member Companies of YouNet Group jointly exploit & deploy ECI services for brands.

Leading the market share (>80%) of Social Listening services in Vietnam, our 2 member companies continue to use YouNet Group's strengths in technology and E-commerce data collection solutions to provide ECI services to customers.

Let's plan for a new project?

CONTACT US

If you want to get consulting about multiple services of YouNet Group, please contact us