Bitrix24 CRM
The efficient CRM jam-packed with client management, customer support, and marketing automation features. Available in cloud and on-premise, on desktop and mobile devices.

Join millions of Bitrix24 CRM users worldwide today!
The world’s most popular free CRM by a number of users (6 million companies and growing).
– Top 10 free lead management CRM for 2019 (PCMag)
– Best CRM software of 2019 (TechRadar)
– The world’s #2 mobile CRM for Android by number of users (Google Play)
– Top 7 web productivity tools (Forbes)
The Benefits of Bitrix24 CRM Omni-Channel 4.0
Our CRM solution puts customers at the heart of your business while giving you the space to grow and improve. Boost business efficiency, close more sales, effortlessly juggle thousands of customer interactions at once, and stay fully aware of the clients’ needs.
- Get a complete overview of interactions with customizable reports and single-point data access.
- Make a lasting impression with personalized quotes and invoices.
- Lead, manage, and communicate on the go.
- Visualize sales activities and move leads faster through the sales funnel.
- Capture leads from a multitude of sources: web forms, messengers, emails and social media.
- Create opportunities and connect on a deeper level with nurturing email campaigns.

CRM FOR SALES TEAMS
Free CRM system for your sales team with all the essential tools – sales funnel, pipeline management, sales reports, 360-degree customer view, support for repeat sales, and sales automation.
SALES FUNNEL AUTOMATION
Easily automate sales funnels and create rules and triggers that move clients and prospects between different sales funnels.


MARKETING AND SALES INTELLIGENCE
CRM that tracks your marketing costs and calculates ROI automatically. See which marketing channels, campaigns or even keywords are delivering the best return on investment and help you close more deals.
CRM STORE
Sell right out of your CRM: take orders, send payment links to your clients, accept payments, and organize the delivery – all online.


MULTI-CHANEL CRM FOR MARKETING
Run email marketing, SMS, telemarketing, voice broadcasting and Facebook/Google retargeting campaigns from your CRM. Send up to 1 million emails a month!
FREE CUSTOMER CONTACT CENTER
Provide customer support via email, phone, live chat, social networks, and popular messengers.


QUOTES AND INVOICES INSIDE CRM
Issue quotes and invoices and accept payments online via PayPal, Stripe, Braintree, Authorize.Net and other payment systems.
CRM WITH TASK AND PROJECT MANAGEMENT
Create tasks inside CRM. Collaborate with clients on your projects and track time spent so that you can accurately bill them.


ONLINE PBX AND VOIP TELEPHONY
Turn our free CRM into a full featured online call center. Inbound, outbound, call recording, IVR and call routing.
MOBILE AND DESKTOP
Bitrix24 comes with free mobile and desktop apps available for Android, iOS, Mac and PC.
ON PREMISE
Bitrix24 is available in cloud and on-premise with source code access. You can install it on your own server and customize as necessary.

INTEGRATIONS
Bitrix24 comes with several dozen integrations available in our marketplace.
You can also create your own apps using our REST API.








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