Services

Unlocking Global Markets with Social Listening

Data-driven Marketing from Insights to Impact

Empowering Brands to Win in E-commerce 

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The Leading Social Intelligence Platform for Marketing Performance

The First Real-time Social Trend Analytics Platform

The Largest Qualified Influencer Intelligence Platform

The Most Comprehensive E-commerce Market Analytics Platform

A Global-leading Platform to Build and Monetize Online Communities

The Pioneering Community-driven Creative Platform for Authentic Advocacy

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E-commerce Segment Analysis: From Data to Action
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E-commerce segmentation data is a goldmine of insights for brands. Discover how YouNet ECI leverages this data treasure to help brands plan their business strategies and strengthen competitiveness. How can e-commerce segmentation data benefit businesses? YouNet ECI’s EcomHeat platform collects...
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How to Grow the Social Advocator Group?
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As social media increasingly shapes consumer behavior, building and nurturing a Social Advocator group - high-quality users who organically create supportive content for a brand - has become an essential strategy for marketers. These advocates not only promote the brand...
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Leveraging Social Listening: Identifying Competitive Advantages to Drive Market Share Growth & Enhance Positive User Experience
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Vietnam’s convenience store (CVS) market is characterized by intense competition, with the gap between leading brands fluctuating within just 4% of share of voice (29% vs. 25%). In such a tightly contested landscape, even minor missteps in operations or communication...
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E-commerce Share of Search Display: The Key for Brands to Unlock the Power of Search on E-commerce Platforms
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Many brands appear to underestimate the search channel on E-commerce platforms because they do not fully understand its role in the customer journey. Nguyen Phuong Lam, Market Analytics Director at YouNet ECI, highlights common mistakes brands make when optimizing search...
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4 Key Brand Metrics to Track for Sustainable Growth on E-commerce
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Data from YouNet ECI shows that traditional promotional campaigns are becoming less effective on e-Commerce platforms. Instead, consumers increasingly prioritize a convenient shopping experience, high-quality service, and strong after-sales policies. In consulting with businesses, YouNet ECI has observed that many...
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Obstetrics on Social Media: Which Aspects of Hospitals Win the Hearts of Mothers?
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Every comment and real-life sharing on social media today not only helps shape a hospital’s brand image but also authentically reflects the actual patient experience at Obstetrics and Maternity Hospitals. So, which experiential factors truly make a difference - enhancing...
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TikTok and Threads: Expanding the Conversation Space for Users and Coffee Shop Brands
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The discussion trends around coffee shop chains on social media have shown remarkable shifts in the first half of 2025. The rapid growth of TikTok and the emergence of Threads have provided users with more diverse ways to share their...
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TMĐT 2024: Người tiêu dùng mua thường xuyên hơn, ít quan tâm khuyến mãi hơn, thương hiệu làm gì để cạnh tranh?
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Năm 2024, lần đầu tiên sau nhiều năm theo dõi số liệu thương mại điện tử, chúng tôi chứng kiến thay đổi lớn trong cách người tiêu dùng mua sắm trực tuyến. Sự thay đổi này cũng đồng nghĩa với...
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Launching a New Product Every 2 Days – Can Vinamilk Achieve Success on E-commerce?
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After going viral on social media with its brand repositioning, since July 2023, Vinamilk has continuously updated the packaging of existing product lines and launched new products. The brand stated that, on average, a new product or packaging is released...
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YouNet Group Launches Three New Metric Groups in Its Social Listening Solution, Enhancing Multidimensional Brand Analysis
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For more than a decade since 2013, YouNet Group has affirmed its position as a pioneer and market leader in Social Listening solutions in Vietnam. Continuing its mission of innovation and analytical excellence, YouNet Group officially introduces three brand-new metric...
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