E-commerce segmentation data is a goldmine of insights for brands. Discover how YouNet ECI leverages this data treasure to help brands plan their business strategies and strengthen competitiveness. How can e-commerce segmentation data benefit businesses? YouNet ECI’s EcomHeat platform collects...
As social media increasingly shapes consumer behavior, building and nurturing a Social Advocator group - high-quality users who organically create supportive content for a brand - has become an essential strategy for marketers. These advocates not only promote the brand...
Vietnam’s convenience store (CVS) market is characterized by intense competition, with the gap between leading brands fluctuating within just 4% of share of voice (29% vs. 25%). In such a tightly contested landscape, even minor missteps in operations or communication...
Many brands appear to underestimate the search channel on E-commerce platforms because they do not fully understand its role in the customer journey. Nguyen Phuong Lam, Market Analytics Director at YouNet ECI, highlights common mistakes brands make when optimizing search...
Data from YouNet ECI shows that traditional promotional campaigns are becoming less effective on e-Commerce platforms. Instead, consumers increasingly prioritize a convenient shopping experience, high-quality service, and strong after-sales policies. In consulting with businesses, YouNet ECI has observed that many...
Every comment and real-life sharing on social media today not only helps shape a hospital’s brand image but also authentically reflects the actual patient experience at Obstetrics and Maternity Hospitals. So, which experiential factors truly make a difference - enhancing...
The discussion trends around coffee shop chains on social media have shown remarkable shifts in the first half of 2025. The rapid growth of TikTok and the emergence of Threads have provided users with more diverse ways to share their...
Năm 2024, lần đầu tiên sau nhiều năm theo dõi số liệu thương mại điện tử, chúng tôi chứng kiến thay đổi lớn trong cách người tiêu dùng mua sắm trực tuyến. Sự thay đổi này cũng đồng nghĩa với...
After going viral on social media with its brand repositioning, since July 2023, Vinamilk has continuously updated the packaging of existing product lines and launched new products. The brand stated that, on average, a new product or packaging is released...
For more than a decade since 2013, YouNet Group has affirmed its position as a pioneer and market leader in Social Listening solutions in Vietnam. Continuing its mission of innovation and analytical excellence, YouNet Group officially introduces three brand-new metric...