Services

Unlocking Global Markets with Social Listening

Data-driven Marketing from Insights to Impact

Empowering Brands to Win in E-commerce 

Empowering Brands to Build Private Social Communities

Platform

The Leading Social Intelligence Platform for Marketing Performance

The First Real-time Social Trend Analytics Platform

The Largest Qualified Influencer Intelligence Platform

The Most Comprehensive E-commerce Market Analytics Platform

A Global-leading Platform to Build and Monetize Online Communities

The Pioneering Community-driven Creative Platform for Authentic Advocacy

The “Black Box” Challenge of Marketing: Where Real Consumer Insights Get Lost in the Noise
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Modern marketing faces a paradox: while data and online discussions are growing exponentially, the authentic voices of consumers are increasingly drowned out by seeding activities and artificial conversations. Addressing this reality, at MMA Innovate 2025 - a pioneering forum for...
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Refrigerator Category on E-commerce: AQUA Breaks Through to Lead with a “Small-Capacity” Strategy
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In the first half of 2025, the Refrigerator category across Shopee, Lazada, and Tiki recorded a total Gross Merchandise Value (GMV) nearly doubling compared to the same period last year. Despite the inherent challenges of the category, the refrigerator market...
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Banking Sector Snapshot Q2/2025: Which Brands Hold the Advantage with High-Quality Users on Social Media?
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Discussions in the banking sector during Q2/2025 have been lively not only due to the volume of conversations but also because of the participation of high-quality users (Qualified Users). Through the lens of the CFQU Index (Content From Qualified Users),...
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Launch of the Coffee Shop Chain Market Report on Social Media H1/2025 – Announcing the TOP 10 Most Outstanding Brands
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In the first half of 2025, the coffee market has witnessed continuous waves of store network expansion and large-scale factory developments. Alongside these moves, the rise of new dining trends and innovations in marketing and sales activities by coffee shop...
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[Case Study] Skincare Brand B Achieves +83% Growth on TikTok Shop – Without a Massive Budget
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In the highly competitive Beauty market, Brand B, a sunscreen label with limited resources, has proven that success in E-commerce doesn’t always depend on a massive budget - but on precise execution. According to performance data analyzed by YouNet ECI,...
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E-commerce Segment Analysis: From Data to Action
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E-commerce segmentation data is a goldmine of insights for brands. Discover how YouNet ECI leverages this data treasure to help brands plan their business strategies and strengthen competitiveness. How can e-commerce segmentation data benefit businesses? YouNet ECI’s EcomHeat platform collects...
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How to Grow the Social Advocator Group?
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As social media increasingly shapes consumer behavior, building and nurturing a Social Advocator group - high-quality users who organically create supportive content for a brand - has become an essential strategy for marketers. These advocates not only promote the brand...
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Leveraging Social Listening: Identifying Competitive Advantages to Drive Market Share Growth & Enhance Positive User Experience
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Vietnam’s convenience store (CVS) market is characterized by intense competition, with the gap between leading brands fluctuating within just 4% of share of voice (29% vs. 25%). In such a tightly contested landscape, even minor missteps in operations or communication...
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E-commerce Share of Search Display: The Key for Brands to Unlock the Power of Search on E-commerce Platforms
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Many brands appear to underestimate the search channel on E-commerce platforms because they do not fully understand its role in the customer journey. Nguyen Phuong Lam, Market Analytics Director at YouNet ECI, highlights common mistakes brands make when optimizing search...
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4 Key Brand Metrics to Track for Sustainable Growth on E-commerce
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Data from YouNet ECI shows that traditional promotional campaigns are becoming less effective on e-Commerce platforms. Instead, consumers increasingly prioritize a convenient shopping experience, high-quality service, and strong after-sales policies. In consulting with businesses, YouNet ECI has observed that many...
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