Our Solutions

Solutions for Marketing Systems

Building measurement, intelligence, activation and operating infrastructure that help organizations transform fragmented marketing and commerce activities into measurable, scalable and continuously improving systems.
YouNet Group builds the Decision Infrastructure behind modern marketing and commerce.

OUR ECOSYSTEM

Drive growth by Data Intelligence Ecosystem

Brand Analysis service enables brands to monitor, measure, evaluate, and compare their performance against competitors on social media. It also empowers brands to proactively identify and address potential negative discussions before they escalate into a crisis.

Identify the appropriate message and KPIs prior to the campaign, measure consistently to optimize performance; recommend improvements for upcoming campaigns, and track sentiment to avoid negative social media reactions.

Provide a comprehensive overview of the industry and brand, enabling effective communication planning: analyze brand and competitor feedback, assess the communication effectiveness of the brand and competitors on social media, and gauge interest in the industry.

Develop a comprehensive understanding of your target customers/users and stay ahead of constant changes in their interests, needs, and behaviors through the analysis of millions of social media discussions.

Comprehensive research (demographics, interests, perspectives, needs) on potential customer segments: Gen Z, Gen Alpha, Pregnant Women & Parents, Office workers, etc).
Recommendations to remove barriers, drive demand & brand love when approaching targeted customers.
Powered by Vietnam's leading Social Listening Platform - SocialHeat.

Influencer Analysis is an in-depth analysis service that evaluates influencer effectiveness in real-time using scientific metrics. This enables brands to make informed decisions in selecting the right influencers, assess performance, and optimize campaign outcomes.

Navigate the dynamic social landscape with our Crisis Alert. Our service offers early detection of potential issues, enabling rapid response and proactive mitigation to safeguard your brand reputation and ensure lasting protection.

Empower your business with strategic insights: We enable market analysis, online business performance evaluation, and the development of effective competitive strategies for sustainable growth.

E-commerce Landscape: Gain a competitive edge in your e-commerce endeavors by leveraging actionable industry insights.
Category trend & Product Segment trend: Segmenting industry and products based on age, popularity, features, and pricing provides brands with profound market and competitor insights.
Brand share performance: Determining which brands and product lines are influencing the growth or decline of the market and industry serves as key drivers for the entire sector.

Assess the complete E-commerce portfolio of your brand and competitors, covering sales performance, market share, and pricing strategy.

Provide an unbiased evaluation of your Mega Sale campaign performance and deliver strategic recommendations for optimization in upcoming campaigns.

Full Visibility: Track comprehensive mega campaign performance across all e-commerce platforms in real-time.
Actionable Insights: Deeply analyze product performance, competitor activities, and pricing strategies to optimize ROI.
Strategic Optimization: Identify strengths and weaknesses, enabling data-driven decisions for future campaigns and competitive advantage.

Conduct in-depth analysis of new products and develop effective go-to-market strategies to drive breakthrough performance on E-commerce platforms.

Understanding the level of success: Assessing how a newly launched product the product contributes to the overall revenue of the industry, the brand, and the competing products within the same segment.
Optimizing effectiveness: Monitoring and analyzing which promotional activities generate high sales for the recently launched product, providing valuable insights for future product launches.

Conduct a comprehensive audit of your E-commerce storefront network to identify performance gaps and optimize coverage, visibility, and efficiency across platforms.

Maximize multi-channel sales performance by identifying underperforming storefronts and reallocating resources effectively.
Ensure brand consistency and positioning across all eCommerce touchpoints through unified content, pricing, and product assortment.
Optimize distribution coverage by analyzing category, regional, and price segmentation to align with long-term growth objectives.

Explore the impact of social media on E-commerce sales and shape effective shoppertainment strategies.

Drive targeted E-commerce growth by leveraging social media insights to enhance sales strategies and customer engagement.
Optimize shoppertainment strategies by understanding the connection between social media trends and consumer purchasing behavior.
Improve marketing ROI by aligning social media efforts with E-commerce performance to create more impactful and data-driven campaigns.

We provides a complete package for campaigns that includes campaign strategy, creative ideas, communication assets, a plan for execution, and implementation.

Deep understanding of local insights enables Mango Digital to craft creative ideas that resonate with Vietnamese culture and consumer behavior.
Proven ability to manage and execute complex integrated campaigns, from strategic planning to multi-channel coordination and performance optimization.
Effective use of social data from YouNet to develop data-driven PR plans that strengthen pitch proposals and enhance campaign effectiveness.

We combine social data, digital culture insights, and creative expertise to design advocacy programs that enhance brand image and drive consumer action.

Precisely identify Social Advocators using YouNet Group’s proprietary social data and social graph analytics — ensuring the brand engages the right individuals who have real influence and authentic connections within their communities.
Maximize communication effectiveness with tailored content strategies for each advocate group — from internal employees and loyal consumers to expert communities and KOCs.
Increase credibility and organic reach by empowering trusted voices within the community to deliver brand messages — encouraging sharing behavior and boosting conversion rates.

Provide solutions for business to own, interact and exploit the target audience, serving multiple communication activities, customer care & sales.

Build the foundation: Build & develop content direction in long-term strategy according to core objectives.
Attract & Develop: Main objectives in this stage: Increase new members & avg. engagement/member.
Control & Explore: Build a sustainable community, maintain development. Organize explorative activities.

A platform empowering businesses to leverage internal communications, transforming employees into brand ambassadors—optimizing outreach and building trust with target customers.

Easily manage Employee Advocacy programs through a centralized content hub, flexible challenge mechanics, and an engaging reward system. VoiceShare helps brands:

Building independent online communities—enabling full ownership of customer data, stronger engagement, and long-term loyalty.

Employee Social Network: Connect employees and strengthen company culture.
Creators & Fans Digital Hub: A dedicated space for creators to engage directly with their fan communities.
Customer Community: Build a brand-owned community to attract and retain loyal customers—laying the foundation for sustained growth.

A specialized digital platform that enables businesses to optimize communication effectiveness through User-Generated Content (UGC). The platform connects brands with a network of micro-influencers, KOCs, and content creators, streamlining the entire campaign management process—from building briefs, defining hashtags, keywords, and sample content to establishing a clear reward system.

Performance-based rewards – cost-effective, easy to control ROI.
Full automation of the entire process: from content approval to payment.
Real-time tracking – clear and transparent data.
Build and scale your internal creator community with each campaign.

A flexible, open-source customer management system, easily customized to real-world workflows—turning customer data into a driver of sustainable business growth.

Open-source: Full ownership with no vendor lock-in—enabling complete control over customer data.
Modular architecture: Businesses can activate only the functions they need from customer management to documents, projects, and internal collaboration.
Scalable & Agile: The system scales with your growth—start small, then expand users, workflows, and features as the business evolves.
Easily integrates with your existing enterprise ecosystem: Seamlessly connects with ERP, Zalo, Marketing Automation, Loyalty, DMS, and more.

Omni-channel solution integrates all customer interaction channels into a unified platform, enabling businesses to manage efficiently, respond quickly, and maintain a seamless experience.

Multi-channel Management: Connect and manage all customer interaction channels within a unified platform.
Unified Inbox: Centralize all conversation data—ensuring no requests are missed.
AI Chatbot & Live Chat: Automatically handle inquiries, respond quickly, and easily escalate to customer service agents.
Professional Ticketing System Categorize, manage requests, and track SLA with clarity and transparency.
Conversation & Sentiment Analytics Track customer emotions and predict needs—enhancing customer care.
Flexible Integration Seamlessly connect with CRM, ERP, Loyalty, and other operational systems.

OVERRALL PLATFORMS

Proprietary Platforms Powering Marketing Systems

SocialHeat helps brands monitor market conversations, measure brand performance and detect emerging signals across social environments.

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SocialTrend helps organizations identify emerging consumer trends, content movements and social behaviors in real time.

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SocialLift helps brands and agencies identify, evaluate and manage influencer performance through qualified data.

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EcomHeat helps brands understand market performance, category movement and competitive dynamics across e-commerce environments.

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phpFox enables organizations to build, manage and monetize online communities through scalable platform infrastructure.

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VoiceShare helps brands and agencies manage creator, KOC, KOL and UGC campaigns with centralized tracking, performance measurement and creator data accumulation.

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YouNet Group develops proprietary platforms that help organizations connect market signals, intelligence, activation, commerce validation and operational learning into measurable marketing systems.

These platforms are not standalone tools. They are infrastructure components designed to help marketing teams measure better, operate faster and continuously improve over time.