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Services

Social Listening

Unlocking Global Markets with Social Listening

Marketing Services

Data-driven Marketing from Insights to Impact

E-commerce

Empowering Brands to Win in E-commerce 

Software Services

Empowering Brands to Build Private Social Communities

Platform

The No.1 Social Listening platform in Vietnam

The first social media trend measurement platform in Vietnam.

The largest platform in Vietnam for influencer statistics, measurement and evaluation. 

The most comprehensive E-commerce data platform in Vietnam.

Social Network Platform for online Communities

The Pioneering Authentic Content Creator Platform for Advocacy Marketing

YouNet Ranking system

YouNet Media Index [YMI]

Buzzmetrics Social Index (BSI)

YouNet ECI - The Sustainable Growth Brand Index

Contact us
3e58acc2 4ad2 46fe 9321 8c959526bfcf 20250303090212 qy h5 1
Use Data Intelligence today
to win E-commerce tomorrow !
With a strategic mindset to accompany brands in the digital commerce competition to gain market share, we develop features that serve brand market share management, including planning, market share tracking, competitor and re-seller tracking, measuring the effectiveness of E-commerce enabler agency, and operational improvement features.

EcomHeat

Our EcomHeat platform is the only one in Vietnam with comprehensive market data from category to brand, product, and model to support in-depth analysis based on a combination of market analysis experience from the traditional retail audit with the largest and most trustworthy dataset (updated and processed regularly) of the e-commerce market.

See More EcomHeat

Advanced Services

Our in-depth analysis and consulting services are based on over 10 years of experience in social media information analysis to help brands capture and leverage information to make effective and timely E-commerce decisions. By these services, brands have us as a reliable partner for the long term and the only provider of data information ranging from marketing (social media) to E-commerce.

See More Services
Shopee 1
Shopee
Lazada 1
Lazada
Tiki
Tiki
TikTok Shop 1
TikTok Shop
01
FOR PLANNING
Building a winning E-commerce Strategy

Understanding your market, industry movements and benchmark your competition’s performance on E-commerce.

Decode trends, identify the best-selling sub-categories, seller types, models, SKUs from other players on E-commerce Platforms.

02
FOR TRACKING & IMPROVING
E-COMMERCE OPERATIONS
Enhancing online execution

Tracking & benchmarking Price & Promotions, visibility, keyword search ranking, content audit and customer reviews to help you measure and optimize product performance.

As a result, the brand’s online sales have significantly increased.

Artboard 22
OUR METHODOLOGY

Our Fully-packed services can drive growth for brands through the combination of
Planning theory (6Ps Model) and Practical Execution (E-commerce Success formula).

P2 Section4 6PModel
6Ps Model

6Ps model is the high-level of planning that any company also must think to when set up the plan for P&L E-commerce.

P2 Section4 ESF
E-commerce Success Formula

This guide will also prepare you to improve your E-commerce Operations with actionable plans you can use to optimize your conversion rate, and tactics to maximize your ROI and margins.

Untitled 2
OUR ECI SOLUTIONS FROM YOUNET

We provide the insights from the largest E-commerce Channels
tailored to the brands through below services:

  • Category Audit.
  • Portfolio Analysis.
  • Brand Mega Campaign Evaluation.
  • Brand Visibility Strength Analysis.
Explore ECI services
THE UNIQUE ADVANTAGES THAT MAKE YOUNET'S ECI SERVICES DIFFERENCES
01
Each client has an unique customized E-commerce tracking dashboard for their industry
P2 Section6 01

YouNet provides an customized E-commerce tracking dashboard for each client. So they can easily track category movements and benchmark competitors.

→ Simplify decision making with clear, intuitive and user friendly dashboards.

→ Respond faster with data updated daily from E-commerce channels. 

→ Obtain totally Industry-wide changes by automatic data aggregation from Lazada, Shopee.

02
Deep dive analysis until Product Page Level

The smallest level of E-commerce analytics model collected and analyzed gives many useful insights for customers in understanding each market and competitor movement at the most detailed level.

(Product Page level)

Export 1
03
The unique ability to connect marketing activities & sales.
ECA P2 Section6 fix2 1

As a leading provider of social listening technology, YouNet Group provides the unique ability to connect social listening data with e-commerce data.

→ Do the reviews clients provide after making a purchase on an e-commerce platform align with what they say on social media or do they differ?

→ Brand own some winning attributes on social media. Do buyers use these successful keywords while searching for products on e-commerce sites?

→ The brand heavily promoted its new product line on social media when it was introduced.
Does brand advertising boost the corresponding sales for rivals on the e-commerce platform who also have items in the new product line?

WHY E-COMMERCE INTELLIGENCE SOLUTIONS OF YOUNET?

Powered by advanced technology

P2 Section8 01 fix2 1

POWERED BY ADVANCED TECHNOLOGY

Once we acquire millions of important data points at the SKU level daily from E-commerce Channels, we then go about processing them for information by applied a lot of advanced technologies: AI, Big Data, Natural Language Process (NLP).

  • BROAD data coverage: Our Data covered the most popular e-commerce platforms: Shopee, Lazada, Tiki, Sendo.
  • DEEP data tracking: Link to the lowest level of unique item of product model.
  • LONG TERM data collection: We have been archiving our E-commerce data for 12 months in the past and still going.
  • FAST data crawling: Our data have been updated every day.

Ecom success formula

P2 Section8 02

ECOM SUCCESS FORMULA

Our Fully-packed services can drive growth for brands by E-commerce Success formula. This is the strong foundation to build our modular best-practice solutions that ensure they are insightful for brand in enhance e-commerce operations.

  • Net Merchandise Value (NMV): is defined as the value of goods sold after actual and provisioned returns and rejections.
  • Traffic: is the number of visitors that an e-store receives.
  • Conversion Rate (CR): a conversion is any desirable activity performed by a visitor to your e-store.
  • Average order value ("AOV"): AOV tracks the average dollar amount spent each time a customer places an order on the e-store.
  • Return rate: is an e-commerce metric that refers to the frequency at which customers return their online orders.

Consulting services

P2 Section8 03 fix2 1

CONSULTING SERVICES

To propose the most suitable recommendations for E-commerce growth, our consulting approach starts from:

  • Conduct E-commerce maturity assessments to identify pain points, limits and barriers that need to be overcome.
  • Indicate the right growth goals to be achieved.
  • Proposed the tailored data analysis services with reasonable cost.

Heritage from No.1 Social Listening

P2 Section8 04

HERITAGE FROM NO.1 SOCIAL LISTENING

YouNet is the Leading All Social Listening Solutions for Global & Top Local Companies in Vietnam.

With the majority of clients being multinational companies and large-scale Vietnamese companies (most of our clients appear in the Fortune 500 and VNR500 lists), YouNet Group has uncountable industry practices related to business operations.

As a result, we have extensive experience in providing strategic solutions for customers to adapt to the global 4.0 digital trend.

Ready to turn our insights into your revenue?
Fully-packed services to drive your brand planning with data
Explore ECI services
OUR PROCESS FROM INITIALLY SET UP UNTIL PROVIDE THE INSIGHTFUL REPORTS
ECA Model pROCESS

DISCOVER E-COMMERCE INTELLIGENCE PLATFORM OF YOUNET GROUP

ecomhead

The pioneering E-commerce data intelligence platform in Vietnam for brands with deepest data information.

P3 Section5 Icon1
3,000,000,000+

EcomHeat collects over 1 billion E-commerce data points aggregated monthly.

P3 Section5 Icon2
1,000,000+

Up to more than 1 million shops are monitored and analyzed continuously.

P3 Section5 Icon3
15,000+

More than 5,000+ brand analyzed and constantly adding new brands to our database.

P3 Section5 Icon4
13+

We are covering 8 industries and and continuously expanding into many industries.

ECA P2 Section9
2 Member Companies of YouNet Group jointly exploit & deploy ECI services for brands.

Leading the market share (>80%) of Social Listening services in Vietnam, our 2 member companies continue to use YouNet Group's strengths in technology and E-commerce data collection solutions to provide ECI services to customers.

YouNet Media
Buzzmetrics
YNM demo
Buzz demo
3e58acc2 4ad2 46fe 9321 8c959526bfcf 20250303090212 qy h5 1
Use Data Intelligence today to win E-commerce tomorrow !
With a strategic mindset to accompany brands in the digital commerce competition to gain market share, we develop features that serve brand market share management, including planning, market share tracking, competitor and re-seller tracking, measuring the effectiveness of E-commerce enabler agency, and operational improvement features.

EcomHeat

Our EcomHeat platform is the only one in Vietnam with comprehensive market data from category to brand, product, and model to support in-depth analysis based on a combination of market analysis experience from the traditional retail audit with the largest and most trustworthy dataset (updated and processed regularly) of the e-commerce market.

See More EcomHeat

Advanced Services

Our in-depth analysis and consulting services are based on over 10 years of experience in social media information analysis to help brands capture and leverage information to make effective and timely E-commerce decisions. By these services, brands have us as a reliable partner for the long term and the only provider of data information ranging from marketing (social media) to E-commerce.

See More Services
Shopee 1
Shopee
Lazada 1
Lazada
Tiki
Tiki
TikTok Shop 1
TikTok Shop
01
FOR PLANNING -
Building a winning E-commerce Strategy

Understanding your market, industry movements and benchmark your competition’s performance on E-commerce.

Decode trends, identify the best-selling sub-categories, seller types, models, SKUs from other players on E-commerce Platforms.

02
FOR TRACKING & IMPROVING
E-COMMERCE OPERATIONS -
Enhancing online execution

Tracking & benchmarking Price & Promotions, visibility, keyword search ranking, content audit and customer reviews to help you measure and optimize product performance.

As a result, the brand’s online sales have significantly increased.

Artboard 22
OUR METHODOLOGY

Our Fully-packed services can drive growth for brands through the combination of
Planning theory (6Ps Model) and Practical Execution (E-commerce Success formula).

P2 Section4 6PModel
6Ps Model

6Ps model is the high-level of planning that any company also must think to when set up the plan for P&L E-commerce.

P2 Section4 ESF
E-commerce Success Formula

This guide will also prepare you to improve your E-commerce Operations with actionable plans you can use to optimize your conversion rate, and tactics to maximize your ROI and margins.

OUR ECI SOLUTIONS FROM YOUNET

We provide the insights from the largest
E-commerce Channels tailored to the brands through below services:

  • Category Audit.
  • Portfolio Analysis.
  • Brand Mega Campaign Evaluation.
  • Brand Visibility Strength Analysis.
Explore ECI services
Untitled 2 1
THE UNIQUE ADVANTAGES THAT MAKE YOUNET'S ECI SERVICES DIFFERENCES
01
Each client has an unique customized E-commerce tracking dashboard for their industry
P2 Section6 01

YouNet provides an customized E-commerce tracking dashboard for each client. So they can easily track category movements and benchmark competitors.

→ Simplify decision making with clear, intuitive and user friendly dashboards.

→ Respond faster with data updated daily from E-commerce channels. 

→ Obtain totally Industry-wide changes by automatic data aggregation from Lazada, Shopee.

02
Deep dive analysis until Product Page Level

The smallest level of E-commerce analytics model collected and analyzed gives many useful insights for customers in understanding each market and competitor movement at the most detailed level.

(Product Page level)

Export 1
03
The unique ability to connect marketing activities & sales.
ECA P2 Section6

As a leading provider of social listening technology, YouNet Group provides the unique ability to connect social listening data with e-commerce data.

→ Do the reviews clients provide after making a purchase on an e-commerce platform align with what they say on social media or do they differ?

→ Brand own some winning attributes on social media. Do buyers use these successful keywords while searching for products on e-commerce sites?

→ The brand heavily promoted its new product line on social media when it was introduced.
Does brand advertising boost the corresponding sales for rivals on the e-commerce platform who also have items in the new product line?

WHY E-COMMERCE INTELLIGENCE SOLUTIONS OF YOUNET?

Powered by advanced technology

POWERED BY ADVANCED TECHNOLOGY

Once we acquire millions of important data points at the SKU level daily from E-commerce Channels, we then go about processing them for information by applied a lot of advanced technologies: AI, Big Data, Natural Language Process (NLP).

  • BROAD data coverage: Our Data covered the most popular e-commerce platforms: Shopee, Lazada, Tiki, Sendo.
  • DEEP data tracking: Link to the lowest level of unique item of product model.
  • LONG TERM data collection: We have been archiving our E-commerce data for 12 months in the past and still going.
  • FAST data crawling: Our data have been updated every day.
P2 Section8 01

Ecom success formula

ECOM SUCCESS FORMULA

Our Fully-packed services can drive growth for brands by E-commerce Success formula. This is the strong foundation to build our modular best-practice solutions that ensure they are insightful for brand in enhance e-commerce operations.

  • Net Merchandise Value (NMV): is defined as the value of goods sold after actual and provisioned returns and rejections.
  • Traffic: is the number of visitors that an e-store receives.
  • Conversion Rate (CR): a conversion is any desirable activity performed by a visitor to your e-store.
  • Average order value ("AOV"): AOV tracks the average dollar amount spent each time a customer places an order on the e-store.
  • Return rate: is an e-commerce metric that refers to the frequency at which customers return their online orders.
P2 Section8 02

Consulting services

CONSULTING SERVICES

To propose the most suitable recommendations for E-commerce growth, our consulting approach starts from:

  • Conduct E-commerce maturity assessments to identify pain points, limits and barriers that need to be overcome.
  • Indicate the right growth goals to be achieved.
  • Proposed the tailored data analysis services with reasonable cost.
P2 Section8 03

Heritage from no.1 social listening

HERITAGE FROM NO.1 SOCIAL LISTENING

YouNet is the Leading All Social Listening Solutions for Global & Top Local Companies in Vietnam.

With the majority of clients being multinational companies and large-scale Vietnamese companies (most of our clients appear in the Fortune 500 and VNR500 lists), YouNet Group has uncountable industry practices related to business operations.

As a result, we have extensive experience in providing strategic solutions for customers to adapt to the global 4.0 digital trend.

P2 Section8 04
Ready to turn our insights into your revenue?
Fully-packed services to drive your brand planning with data
Explore ECI services
OUR PROCESS FROM INITIALLY SET UP UNTIL PROVIDE THE INSIGHTFUL REPORTS
ECA Model pROCESS 1

DISCOVER E-COMMERCE INTELLIGENCE PLATFORM OF YOUNET GROUP

ecomhead

The pioneering E-commerce data intelligence platform in Vietnam for brands with deepest data information.

P3 Section5 Icon13,000,000,000+

EcomHeat collects over 1 billion E-commerce data points aggregated monthly.

P3 Section5 Icon21,000,000+

Up to more than 1 million shops are monitored and analyzed continuously.

P3 Section5 Icon315,000+

More than 5,000+ brand analyzed and constantly adding new brands to our database.

P3 Section5 Icon413+

We are covering 8 industries and and continuously expanding into many industries.

ECA P2 Section9
2 Member Companies of YouNet Group jointly exploit & deploy ECI services for brands.

Leading the market share (>80%) of Social Listening services in Vietnam, our 2 member companies continue to use YouNet Group's strengths in technology and E-commerce data collection solutions to provide ECI services to customers.

YouNet MediaBuzzmetrics
CONTACTUS

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If you want to get consulting about multiple services of YouNet Group, please contact us

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