The development of social media in recent years has provided many opportunities for branding, but it is also the source of the most powerful communication crisis.
One January 12th, 2017, YouNet Year End Party was followed the concept “Let’s flight together” which was recognized as the greatest and the most memorable event of YouNet Vietnam in recent years.
Turn communities into customers
YouNet Social CRM – the integration of social media with customer relationship management (CRM)
strategies – is the next frontier for organizations that want to optimize the power of social
interactions to get closer to customers. With the worldwide explosion of social media usage,
businesses are feeling extreme pressure to be where their customers are. By that, our product
provides contextual information to help teams resolve support issues, nurture prospective leads
and deliver an exceptional brand experience.
Largest Data Pool from Social Listening
Consumer Online-Behaviour Analysis
Engage Directly with Customer
Help Desk & Social Support
Integrated with non-social CRM
Instantaneous Feedback Tools
Discover Prospects and Leads
YouNet Social CRM offers an integrated platform for sales and marketing, its
popularity as a social CRM soars with each passing day. The features in Social CRM are the best
way to empower your sales, marketing and support teams with social media solutions available
directly in the app. Do everything from your CRM dashboard.
The most compelling reason to move your CRM to social media is because this is
where your customers now live. It is the best place to get closer to customers because you can
connect with them wherever they are. The more connected you are with your customers, the more
loyal they will be to your brand.
YouNet is the #1 SocialTech company in Vietnam and one of the world's successful companies in Social applications specialized for business operations.
With YouNet’s Social Ecosystem, we aim to create added value for enterprise by providing Digital Innovation solutions.
Our vision is to be a leading SocialTech company for Digital Transformation.
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