Social Care

SOCIAL CARE

Social Care is multimedia customer care, which runs synchronous with Social Media. Enterprises can by using this solution interact with their customers from different social networking platforms via one interface, thus significantly shorten the response time and minimize the risk of a brand crisis on the social networks.

OUR ADVANTAGES

Synchronization of data channels

Integration of social CRM

Approval workflows

SOCIAL CARE SOLUTIONS

Consultation and development of social care strategies

Data synchronization between social networks

Effective measurement and statistics

Communication management and information exchange

Smart interaction and response features