Prioritize your Target to Maximize Sales Potential


Generate Prospects and Drive Sales

Most analytics tools will suggest companies to first listen to branded conversation, but many B2B companies don’t have a strong brand presence to listen to in the first place.

Tracking and proactively responding to online conversations from potential prospects are more meaningful than trying to outspend your competitors.

Alternatively, they can keep an eye on the audience that really matters: the kind of people that are looking for their brand’s types of products and services. They can then contact these people/companies and attempt to nurture them into sales.

Social CRM simply adds a social dimension to the way you think about customers and your relationships with them

Until now, customers' social media activity has been something of a closed book – a channel of communication that wasn't trackable, measurable, plannable or improvable. With social CRM, that's changed. By adding the critical social media channel to your existing CRM systems, you can combine everything you already know about each customer, prospect and lead with new information about their social media activity. And when a customer chooses to contact you via Twitter or Facebook, you can track and manage the conversation in as much detail as you would for a telephone or email enquiry. You'll be able to act faster, respond better and anticipate your customers' needs.

1 click to customer - Integrated CRMs with Enterprise Social Network

The CRM in Enterprise Social Network provides a platform to organize and track interaction with potential or existing clients, partners, agents and other contacts. YouNet Enterprise Social Network's CRM forms a contact base where the interaction and the history of contacts are managed and stored. All new events (phone calls, messages, meetings) connected with a contact or company are easily logged and further interaction can be planned, including by using integrated tasks.

Accelerate Sales

Find prospects
Capture high-value leads based on individuals’ community participation. Display content where ever prospects are—a website, a search engine or Facebook. Find prospects on any device.
Shorten sales cycles
Show content and conversations most suitable to a prospect’s stage in the buying cycle Share content generated from your biggest brand advocates. Use CRM integration to track the progress of leads based on their community participation.
Safeguard relationships
Monitor customer behavior in your community to spot upsell opportunities. Follow online conversations to identify issues that could impact retention. Get a full view of customers by integrating community with sales and marketing applications.

Take Your Company To The Next Level

Request a Trial