Customer Community is a way to stimulate customers to participate in discussions and sharing experiences and information about products and brands on the enterprise’s websites. This approach not only brings benefits, such as gaining customer insights and developing the social network, but also increases the trust and value of the prestigious brand.
Enterprises are always searching for solutions to optimize and develop new opportunities from engaging and interacting with customers, employees and partners. The Customer Community is a valuable tool for this, as it not only brings value to customer care activities, but also directly affects communication, revenue and growth.
Automatic ticket converting system
Consultation and determination of social building strategies
Building and developing platforms (web, app)
Integration and development of supporting features