The development of social media in recent years has provided many opportunities for branding, but it is also the source of the most powerful communication crisis.
One January 12th, 2017, YouNet Year End Party was followed the concept “Let’s flight together” which was recognized as the greatest and the most memorable event of YouNet Vietnam in recent years.
Unleashing the Power of Your Customer Base
Having a customer community built into your company’s website offers customers a hub to interact
and support one another. These communities are often moderated by advocates. The customer
community acts as a news source about your products and company and a place to gather tips from
seasoned users. Customer communities also generate ideas to improve products or services. Giving
the customers a voice on a product or service gives them a deeper connection with your company.
This increases retention rate and overall profitability.
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Integrated Facebook Inbox, Zalo, Viber, ect
Help Desk & Social Support
In today’s competitive marketplace, companies are working to maximize their
opportunities and define the underlying strategy of embracing an online community to connect,
engage and extend relationships with customers, employees and partners. From high-tech to higher
education, online communities have a strong use case in most verticals, so long as the strategy
is driven by the businesses’ objectives and audience needs and aligns with existing businesses
processes and systems.
Today, more than ever, companies need to be better connected with their customers
and partners. The popularity of crowd sourcing in social communities, the level of engagement on
social media platforms like Facebook and Zalo, and the increase in connected mobile devices have
all combined to create a new generation of customers and partners who have expectations for how
they engage with a company.
YouNet is the #1 SocialTech company in Vietnam and one of the world's successful companies in Social applications specialized for business operations.
With YouNet’s Social Ecosystem, we aim to create added value for enterprise by providing Digital Innovation solutions.
Our vision is to be a leading SocialTech company for Digital Transformation.
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